Policies

Please make sure you read that you are aware of our policies before registering for one of our foreign language courses.

We look forward to seeing you in class!

Session Format

Group classes are online.
There are 2 types of session:
- - Session A is 13 weeks long.
  - Session B is 6 weeks long.
Class size is 2 to 8 students.
Classes meet once a week.
Adult classes are 1.5 hours long.
Children classes are 1 hour long.

Sessions are ongoing. Students may join at anytime as long as proficiency levels meet the class level.
Payments will be prorated for classes missed upon enrollment.
Payment must be made in full before the beginning of the session.
An installment payment plan can be offered upon request.
Payments can be made with credit card or check. There is a $25 fee for returned checks.

Students who cancel more than one week prior to the class start date are entitled to a 90% refund of tuition paid.
Students who cancel less than one week prior to the class start date are entitled to a 80% credit towards future classes.
All requests for refunds and credits must be received by ISL in writing by the times listed above.
No credits or refunds will be provided for cancelations after one week from the class start date.
No refunds or credits are provided for absences.
No refunds or credits on books and materials.

Students enrolled in group classes are entitled to one make up private lesson at a discounted rate.
Make-up lessons cannot be rescheduled once finalized; no refunds are given for cancelled make-up lessons.
In the event of a class cancellation for any unexpected circumstances, a make-up class will be scheduled by ISL and all students will be informed. No alternative make-up dates will be offered for students who are unable to attend the make up session.

Early Bird Discounts are available for Sessions A (13 weeks) when students register during the Early Bird Registration Period (TBD and announced for each session).

ISL instructors are native speakers of the target language or are fluent to native-speaker level.
ISL will do the best to keep the same instructor for each class; however, may need to substitute in an equally qualified instructor from time to time.
ISL does not guarantee that students will pass any tests or exams.