Policies

Please make sure you read that you are aware of our policies before registering for one of our foreign language courses.

We look forward to seeing you in class!

Session Format

  • Group classes are online.
  • Our sessions are 8 weeks long.
  • Class size is 2 to 8 students.
  • Classes meet once a week.
  • Adult classes are 1.5 hours long.
  • Children classes are 1 hour long.

Enrollment and Tuition

  • Sessions are ongoing. Students may join at anytime as long as proficiency levels meet the class level.
  • Payments will be prorated for classes missed upon enrollment.
  • Payment must be made in full before the beginning of the session.
  • An installment payment plan can be offered upon request.
  • Payments can be made with credit card or check. There is a $25 fee for returned checks.

Refunds and Credits Policy

  • Students canceling one week or more before the class start date will receive a 90% tuition refund.
  • Students canceling between one week prior to the class start date and one week after the class has commenced are eligible for an 80% credit toward future classes.
  • No credits or refunds will be issued for cancellations occurring one week after the class start date.
  • All refund and credit requests must be submitted in writing to ISL within the specified timeframes mentioned above.
  • No refunds or credits will be given for absences
  • No refunds or credits available for books and materials.

Make-up for Missed Classes

  • In the event of a class cancellation due to unforeseen circumstances, ISL will arrange a make-up class, and all students will be notified. Unfortunately, no alternative make-up dates will be provided for students who cannot attend the rescheduled session.
  • If a student misses a class:
    • Please note that individual students who miss a class will not have make-up classes scheduled for them. However, if a recording of the missed class is available, we can provide it for their review.
    • Students are eligible for a single make-up private lesson at a reduced rate. Once a make-up lesson is scheduled, rescheduling is not possible, and no refunds will be granted for canceled make-up lessons.

Discounts

  • Early Bird Discounts are available when students register during the Early Bird Registration Period (TBD and announced for each session).

Staff and Academics

  • ISL instructors are native speakers of the target language or are fluent to native-speaker level.
  • ISL will do the best to keep the same instructor for each class; however, may need to substitute in an equally qualified instructor from time to time.
  • ISL does not guarantee that students will pass any tests or exams.

 

Organizations we work with